International News

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March 28, 2017

UKRAINE: Unian: Ukrposhta, Ukraine’s State Postal Service, intends to bring Amazon into Ukraine as early as by the end of 2017, according to Ukrposhta CEO Ihor Smilyanskiy, RBC Ukraine reports. “We are ready in terms of logistics, but this is about international agreements, and in this case we have to deal with the U.S. mail service, which is a large monopoly, so they don’t move too fast,” he said. The rest is cooperation with Ukraine’s customs authorities which Smilyanskiy believes should increase their staff to ensure stable clearance procedures. Ukrainian state-owned postal service Ukrposhta intends to raise tariffs for its services by an average of 50% under the decision of the National Commission for Regulation in the Sphere of Communications and Informatization.

March 27, 2017

POLAND: WarsawVoice: Poland's postal services operator plans to take over 20% of the security services market in five years. While security firms are concerned that the state-owned giant could steal some of the market, particularly in orders from state-controlled firms, they claim higher competences.

March 25, 2017

MALAWI:NYASATimesMinister of Information and Communications Technology Nicholus Dausi has urged the Malawi Postal Corporation to embrace Information Communication and Technology in order to compete on the liberalized market. “You need to be very innovative in your service delivery in order to compete with the private sector. And one way of doing that is to embrace ICT in your programs and services to be at par with your counterparts in the private sector,” he advised. -Dausi observed that Malawi Postal Corporation has infrastructure all over the country, even in the remotest areas and well placed to start money transaction service delivery using ICT. 

UNITED KINGDOM: Post&Parcel:  As Royal Mail and Parcelforce’s new postal tariffs come into effect next week, Pitney Bowes is advising small businesses to review how these changes will impact them. As previously reported by Post&Parcel, new Royal Mail and Parcelforce postal tariffs will mean first and second class stamps will rise by a penny on Monday (27 March), taking first class stamps to 65p and second class stamps to 56p. This latest increase in postage costs is a wake-up call to small businesses to review how they manage their communication costs,” commented Ryan Higginson, Vice President & UK/ROI Country Leader, at Pitney Bowes. Pitney Bowes is advising SMEs follow a 5-step plan to improve their shipping and mailing and making sure that they are benefiting from the latest digital innovations that now also offer advanced tracking solutions and guaranteed security.

March 23, 2017

EUROPE: Post&ParcelThe latest International Post Corporation (IPC) performance measurements indicate that the quality of the postal service in Europe is being “challenged” by changing market conditions. The IPC UNEX 2016 measurement results unveiled today (24 March) show that 83.2% of international priority and first-class letter mail in Europe was delivered within three days of posting and 95.2% within five days. Average delivery time was 2.7 days. With international letter mail volumes on the decline, operators have had to find ways to ways to reduce costs. Some have done this by changing their transport options – by switching from air to ground, for example. Others have revised their domestic service standards, which has impacted the international mail transit times from posting to delivery to the addressee.

NEW ZEALAND: StuffAn Oamaru taxi company, which has taken to delivering mail through the night, is ready to replicate its success by offering franchises across New Zealand. Whitestone Post, a postal service which utilises taxi company Whitestone Taxis, has operated in Oamaru for the past three years. The company had a target to have mail delivered by 6am the next day and guaranteed to deliver by 10am. Not once had they missed a guaranteed delivery. Whitestone Post is now preparing to move into other regions, with franchises expected to be offered across the South Island in about two weeks' time.

NIGERIA: TheGuardianNigerian Postal Service (NIPOST) has begun a massive overhaul of men and machinery to position it as the biggest ecommerce and epayment player in the country despite the delay in the passage of the so-called postal reform bill. Postal Reform Bill which has been on back and forth motion since its first introduction at the National Assembly in 2004, remains a clog on the wheels of courier sector growth and expansion in Nigeria. Mr. Bisi Adegbuyi, post master general of the Federation, said a six-commercial business units including an e-commerce department had been put in place in order to take advantage of emerging business trends. Adegbuyi said, “The restructuring is in line with the principle of delegation and devolution of powers to enable NIPOST to run in a more efficient manner to engender operational efficiency, better service delivery, diversification and inclusive growth process by all the members of staff of the organisation.”

SINGAPORE: Post&ParcelSingapore Post will be starting a road trial of a prototype three-wheel electric mail-delivery scooter this month. The postal operator is running the trial with the research platform TUMCREATE. Three SingPost postmen have been assigned to provide “real-world feedback” for further development, while a manufacturing partner is being sought to convert the prototype into a market-ready product.The vehicle’s all-electric drive produces zero local exhaust emissions and, with relative simplicity and fewer moving parts compared with combustion engines, reduces maintenance costs and downtime. Additionally, it offers near-silent operation, thus curbing noise disturbance, especially during deliveries in residential areas.

UNITED KINGDOM: FinancialTimes:  Royal Mail hit a two-month high on Thursday amid hopes that it is nearing an agreement to close its defined benefit pension scheme. The UK postal operator began a consultation in January about the future of the £7.4bn scheme. Resolution now looks “imminent”, according to JPMorgan Cazenove analysts, who estimated that investors have already priced in £100m a year step-up in pension charges. JPMorgan put a 545p target on Royal Mail, which closed up 2.3 per cent to 418p. Resolution should broaden the addressable market for the stock, which is geared to parcel volume growth in “arguably the most developed market” for ecommerce, the broker said.

March 22, 2017

PAKISTAN: The government has introduced a number of new postal services to cater requirements of present day needs under Pakistan Postal Department (PPD) reforms agenda. The new services included Electronic Money Order Service, Mobile Money Solution, Pakistan Post Logistics Company and Project for automation of postal services. 

SAUDI ARABIA: ArabNewsMobily has signed a collaboration agreement with Saudi Post, following which Mobily products and services like voice and data SIM cards, recharge vouchers and e-vouchers will be available in all Saudi Post branches across the Kingdom. The agreement comes following Saudi Post’s policy of collaborating with leading companies in different sectors to enhance postal services for citizens and expats across the Kingdom. It is noteworthy that Mobily provided all the necessary equipment for Saudi Post offices besides training the postal organization’s staff to smoothen service delivery.

DENMARK: ComputerWeeklySwedish-Danish logistics company PostNord has announced up to 4,000 job cuts in Denmark over the next two to three years as a result of increasing digitisation. According to the company, mail volumes in its Danish business have fallen by 80% since the start of the millennium.PostNord Denmark has axed around 3,000 full-time jobs since 2013, but this is has not been enough to offset poor financial performance caused by the fast introduction of digitisation. At the heart of the transformation push is a new production model, which will see separate production processes and infrastructure for mail phased out.

INDIA: FinextraAny institution that works to establish financial inclusion takes on the role of becoming a emissary of trust - trust in the economy. Postal networks have often been the most effective tools of establishing inclusion and yet remain the least accredited  and overlooked. A study by the Universal Postal Union (UPU) states that 1.4 million postmen go door-to-door daily establishing a daily 2 million odd contact points across the world. Postal networks therefore become the strongest channels of inclusion globally and India has one of the most ambitious projects at hand. Globally , 50 percent of adults have an account at either at a financial institution , post office or both institutions, 12 percent have an account at the post office as well as a bank, and 3 percent (6 percent of all account holders) have an account at the post office only. Roughly 28% of the world's adults use postal services for payments (for example, invoice payments and social benefits) and remittances. According to UPU research 1.5 billion people worldwide currently go to post offices for these types of transactions, but only 1 billion have accounts.

NEW ZEALAND: ScoopThe cost of sending a medium sized letter within New Zealand by FastPost will increase 50 cents from $1.80 to $2.30, from 1 July 2017. New Zealand Post is making this change, along with increases for other products following its annual price review.The amount of letter volumes continues to decline significantly, at a rate of approximately 60 million items a year. Despite significant and ongoing cost reductions, this has had an impact on revenue and some price increases are necessary. Prices will increase for all FastPost letter sizes, along with increases for some courier, international and business products, international air parcels and bulk mail.

SINGAPORE: TheNewspaperWhile many of us depend on the postal system to get our overseas purchases, it can also be used for crime. Central Narcotics Bureau (CNB) statistics show that the number of people arrested for buying drugs and drug-related paraphernalia online had increased significantly from 30 in 2015 to 201 last year. Immigration and Checkpoints Authority (ICA) scans every inbound postal article from 8am to 4.30pm every day, before it is delivered. Last year, it cleared more than five million postal articles.

March 21, 2017

IRELAND: Post&ParcelAn Post has announced that the standard domestic letter rate for items up to 100g within Ireland will increase from €0.72c to €1.00 while the standard international letter rate up to 100g will rise from €1.10 to €1.35. An Post said that increases of between 12% and 39% across the full range of mail services were “necessary” in order for the post operator to continue to meet its Universal Service Obligation. In related news, Ireland’s Commission for Communications Regulation (ComReg) announced today that the Communications Regulation Act 2017 has now been enacted  – and it repeals section 30 of the 2011 Act and the current five-year price cap. As a result, ComReg will no longer have any statutory power to regulate the prices of universal postal services on an “ex ante basis” (before the prices are increased). What this means in practice is that An Post will be able to increase prices, without requiring any advance approval from ComReg, and ComReg cannot limit the size of such price increases. However, An Post will still have to comply with the “tariff requirements”, which specify that prices have to be affordable, cost-oriented, uniform through the state, transparent  and non-discriminatory. Furthemore, ComReg will continue to monitor An Post’s compliance, on an ex post (after the event) basis.

NIGERIA: VanguardThe Nigeria Postal Service has created an e-commerce department to take advantage of emerging business trends in the world. This is part of the restructuring of the postal organisation into six business commercial units for efficient service delivery in addition to the collapse of the organisation’s 38- territory structure into a seven-zone structure.

UNITED KINGDOM: itv:  Jersey Post are blaming new price increases on higher costs from Royal Mail and the fall in value of the pound. The cost of a local letter is going up by 1p and letters to the UK, Isle of Man and other Channel Islands by 3p. The company say less post being sent, as well as the rising number of houses they deliver to are also responsible for the hikes. The cost of some international letters has gone up, but those weighing up to 100g are now cheaper to send.

March 19, 2017

INDIA: TheBetterIndiaWith ATMs being set up around the country and lower saving schemes, India Post is emerging as a cost-effective alternative to conventional banks. In addition to delivering snail mails and money orders, India Post has been running a number of small savings schemes since 1882, including savings and recurring accounts as well as time deposits. Opening a bank account in the post office takes a mere ₹20 and the minimum balance to be maintained is ₹50. Its most recent development is a series of India Post ATMs, that are being opened around the country, from Jammu & Kashmir to Kerala. The government is also running pilot projects of the India Postal Payments Bank in Raipur and Ranchi.

March 18, 2017

INDIA: NewIndianExpressThe Department of Posts (DOP) Friday informed the Parliament that it has seen a growth in earnings by over 11 per cent. The total revenue earned has been Rs 12,940 crore in 2015-16. The government has planned to set up 650 Indian post payment banks by September. 1,000 ATMs have also been proposed to be established to help customers having accounts in a post office savings bank. Post offices also serve as saving banks, pay pensions, sell Cash Certificates on behalf of other ministries besides providing purely postal services.

KENYA: DailyNation:The Postal Corporation of Kenya has proposed up to 64 per cent increase in mail box charges as it moves to reverse a trend of declining revenues.Under the proposed rates, the prices paid by companies, charities and for box rental in remote areas will rise by between 38 per cent and 64 per cent. The cost of sending letters and parcels internationally will also rise by as much as 43 per cent.

PAKISTAN: PakistanTodayIn times of the fourth generation of internet, postal services are still important, particularly for the people living in rural and suburban areas, Minister for Parliamentary Affairs Sheikh Aftab Ahmad said. Talking about postal services, he said that the importance of the services could not be denied even today. “People living in far-flung areas were the biggest beneficiaries of the institution of the post office,” he said.

March 17, 2017

FINLAND: YLENational postal carrier Posti and Finland's brewery product leader Sinebrychoff have agreed that Posti will take over delivery of the company's beverages nationwide. Posti says the move does not affect any existing services such as snail mail. Postal employees will also shelve the products for some of the retailers and make sure empty bottles and cans as well as packaging materials are returned or recycled. The deal is intended to boost efficiency, so that no Posti lorry would drive cross-country with just half a load.  Posti endeavours to fill each of its delivery trucks with items of all shapes and sizes. Posti currently employs more than 800 logistics contractors. Posti already home delivers meals to the elderly, and is piloting web-based food ordering services in five Finnish regions. Cool and frozen products are next on Posti's expansion list.

TURKEY: HurriyetTürk Telekom has signed a cooperation protocol with Turkey’s national postal service PTT for real estate development, the telecom company said in a written statement on March 17. “The protocol aims to determine the general principles of secondary protocols in order to build cooperation on real estate development, project management and building management activities, carry out, support and promote collaborative studies for the joint interest and service requirements of the parties on the jointly-owned independent areas on the same parcel and mutually used real estates of the parties,” it said. 

CHINA: WSJ:  Alibaba and its main rival,, are ramping up their efforts to grab a slice of the online grocery-shopping market by using a new form of courier service. The service works like the Uber of delivery, and is similar to Instacart, the Silicon Valley-based grocery-delivery startup valued at roughly $3.4 billion after a funding round earlier this month. In hundreds of Chinese cities, shoppers can click on an app on their phones and have groceries appear at their door within an hour. One startup delivers grocery orders from more than 60 Wal-Mart stores in China. Compared with the U.S. counterparts, delivery is cheap. Instacart has pushed more of its customers into an Amazon Prime-like service that charges a flat fee of $14.99 a month, or $149 a year, for unlimited grocery deliveries.

CHINA: SixthToneBack in February, parcels piled up at YTO Express depots, customers complained about late deliveries, and couriers refused to work following the end of the Chinese New Year holiday. YTO, like the other delivery chains that make up China’s “Big Five” — STO, ZTO, Yunda, and SF — has built up its nationwide coverage by aggressively franchising its operations to local contractors. These contractors, in turn, agree on a commission rate and market themselves under the company’s name. Most operate out of low-rent, back-alley commercial spaces; some specialize in express delivery, and others do not. Lax franchise management and inadequate training mean that customer satisfaction with China’s courier services remains low. A further battle in the escalating price war has been fought between delivery services and digital sellers. The billions of orders coming out of China’s booming e-commerce sector have effectively taken couriers hostage, with each of the Big Five sourcing at least 70 percent of their business from online clients. 

UNITED KINGDOM: FinancialTimes: Royal Mail is considering a proposal from a trade union for what it says is a new kind of pension arrangement that would share some financial risks between workers and employer. The privatised postal service has said funding its existing defined benefit scheme, which pledges a secure income to pensioners, will become unaffordable after 2018. It wants to replace this with a less-generous, although now commonplace, defined contribution system, where the employer chips in but the risk of investments is transferred to the employee.

March 16, 2017

INDIA: TheHinduA one-day strike call given by the Confederation of Central Government Employees and Workers left services of post offices in Vellore and Tiruvannamalai district paralysed. Leading unions such as the Federation of National Postal employees Organisations (FNPO) and National Federation of Postal Employees (NFPE) supported strike. Vast majority of postal employees participated in the strike. Work at two head post offices, 70 sub-post offices and more than 400 branch post offices were affected. K.Pichandi, Divisional Secretary of NFPE, said Union Ministers Arun Jaitly, Rajnath Singh and Suresh Prabu had assured them that issues in the 7th Pay Commission would be sorted out in four months. Even after months, the issues were not resolved. Hence the strike.

POLAND: TheNewsPL: Postmen and postal workers on Thursday launched protests across Poland demanding a hike in wages. Employees unaffiliated to trade unions want pay rises of PLN 1,000 (USD 248, EUR 232) a month gross.They are currently paid PLN 1,500 net a month on average, Polish Radio reported.The protestors also want a reorganization of postal areas and restoration of some bonuses. After the protests the workers were to hand in a petition to post office bosses.

March 14, 2017

NIGERIA: DailyTrustFederal Government has unbundled the Nigerian Postal Service into seven zones and six business units in a bid to enhance its revenue generating capacity. The reform programmes will take off in the second quarter of 2017. The Zonal arrangement purely for Postal administrative convenience is aimed at entrenching the principle of delegation and devolution of powers as well as aids accelerated decision making process particularly in key operations areas like mail routes delineation, deliveries and postal enquiries.

THAILAND: NationMultimediaLine Man, an on-demand professional services assistance app “serving the needs in your daily life at any time”, has releases its new Postal service – beta version (for Android only). The company said Postal was aimed at local merchants and small and medium-sized enterprises, “offering nationwide, door-to-door parcel delivery – fast, affordable and secure”. It said that after the “great success” of its food delivery service, Postal was an expansion of its services.Line Man said the service included parcel pick-up from a customer’s door, with delivery to destinations nationwide at a “reasonable price”.

March 13, 2017

BRAZIL: BusinessInsider:  Correios, a Brazilian postal service, launched its own mobile virtual network operator (MVNO) service. MVNOs buy up bandwidth from established carriers and sell it under their own brand. For example, in the US, Cricket is an MVNO that uses Sprint’s wireless network, branded under its own name. Correios aims to have a user base of 8 million subscribers by 2022.

CHINA: LogisticsAsia: In recent years, Hong Kong has witnessed a rise in the number of postal items addressed in traditional Chinese characters. This has in turn boosted the need for automated sorting and processing of addresses written in traditional Chinese characters in addition to those handwritten or printed in English. This new function has been introduced to 15 systems delivered to Hongkong Post by NEC on several occasions since 2008 that are currently in operation at the Central Mail Centre in Kowloon Bay. The introduction of this function enables the automatic sorting and processing of up to 564,000 postal items with addresses written in traditional Chinese characters per hour, thereby contributing to the improvement of Hongkong Post’s operational efficiency.

IRELAND: IrishNewsThe Irish Postmasters' Union (IPU) will hold a protest tomorrow outside the GPO in Dublin in opposition to potential closures of up to 200 post offices around the country. IPU general secretary Ned O'Hara said the Government must immediately intervene and stop An Post from stalling a €56m network development plan devised by businessman Bobby Kerr. An Post's CEO, David McRedmond, said that it wants to stall any decision on future planning for the post office network until at least next May, while it works on a separate post office strategy of its own, and has signalled the potential for significant post office closures.

IRELAND: BusinessIrishAn Post is expected to seek the closure of more than 200 post offices and the co-location of many more to convenience stores in a radical restructuring plan being formulated for the ailing postal network. Decisions will be made as early as summer as An Post management battles crippling losses. More than half of all the post offices in the State are losing money. Last week the company announced that it needed to increase the price of stamps to avoid a cash squeeze in the near future, and buy time for a fundamental restructuring of the company. At the moment there are close to 1,150 post offices, with Ireland having a particularly high ratio of post offices per head of population.

NIGERIA: SunNewsOnline: Report from the National Bureau of Statistics released at the weekend has indicated that the Nigerian Postal Service (NPS) earned N8.84billionn as revenue in 2016.According to the report, stamp duty generated the highest amount of revenue of N4.09billion, representing about 46.34 per cent of the revenue generated in the year, while EMS/Speed post, parcel clearance/delivery fee and international mail income followed closely with N1.36bn, N726.85 million and N715.73million revenues generated, representing 15.38 per cent, 8.23 per cent and 8.10 per cent of the total revenue respectively. The agency handled a total of 33.7 million mails domestically and internationally in 2016; 21.06 million ßmails which represent about 63 per cent of the mails handled locally while 7.7 million mails or  23 per cent of the total mails were dispatched abroad. Also, 4.94million mails or 15 per cent of the total mails were received from abroad and delivered in Nigeria.

March 12, 2017

UNITED ARAB EMIRATES: MenafnEmirates Post Group has hosted a symposium on 'Positioning EMS for Growth' for senior management in the Arab region, from March 7th to 9th in Dubai, under the aegis of the Universal Postal Union, UPU. In a message to the symposium, UPU DirectoGeneral, Bishar Hussein, projected that over the next four-year period the EMS market share would grow faster that the e-commerce market growth, if EMS Cooperative members ensure high quality of service through consistent reliability and visibility, give customers the value-added features they want, ensure ease of use and price right to deliver a strong value proposition. 

March 10, 2017

NIGERIA: PremiumTimesNGThe Nigerian Postal Service, NPS, earned a total sum of N8.84 billion as revenue in 2016, the National Bureau of Statistics, NSE, has said. According to a report released by the bureau titled “Annual Postal Services Data 2016”, Stamp Duty generated the highest amount of revenue of N4.09 billion, representing about 46.34 percent of the total revenue generated in the year. The bureau stated further that the agency handled a total of 33,683,640 mails domestically and internationally in 2016.

SWITZERLAND: Post&ParcelSwiss Post has reported that it achieved a “solid” operating income of 8,188m francs for 2016, but its operating profit (EBIT) of 704m francs was 119m francs down on 2015. The number of addressed letters fell by 3.8%, and while PostMail still recorded an operating profit of 317m francs, this was down from 358m in 2015 . Operating income was up, from 2,820m francs to 2,906m francs. In a statement issued yesterday (9 March), the postal operator said that “declining consignment volumes, pressure on margins in the logistics business and the low interest environment in the financial sector” all had a “significant impact” on the 2016 performance.

March 7, 2017

ARMENIA: ParaArmenianHaypost CJSC, the National Operator of Postal Communication of Armenia, on Tuesday, March 7 announced the launch of a PosTransfer project, a new global postal money transfer system under the Universal Postal Union.The first stage of the project will be implemented in Armenia, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan and Ukraine. The new system will be fully launched across the the Commonwealth of Independent States by the end of the year.The decision to create a unified system of money transfers was adopted in the UPU Congress in Istanbul in September 2016.

March 6, 2017

GERMANY: Post&ParcelDeutsche Post DHL Group is working with the German armed forces to help integrate soldiers into the civilian labour market after they leave military service. Between 10,000 and 15,000 soldiers leave the Bundeswehr (the German aired forces) each year. Deutsche Post DHL Group employs about 200,000 people in Germany. In 2015, the company announced that it would create up to 10,000 new jobs in the parcel-delivery sector by 2020.

INDIA:  Post&ParcelWorking in partnership with India’s largest intralogistics automation integrator, Armstrong, Pitney Bowes recently installed a TrueSort automated parcel sorting solution at Gati-KWE, the express distribution and supply chain solutions provider. The automated TrueSort system is capable of processing a combination of parcels, polywrap bags, magazines and flats.The system leverages Pitney Bowes proprietary Business Logic Processing (BLP) software which provides access to the full parcel processing data stream for tracking, reporting and making critical business decisions.

March 4, 2017

CANADA: YahooFinance: Canada is missing out on more than $1.3 billion a year in tax and duties on e-commerce shipments, according to new research. The study by consultancy Copenhagen Economics found that there is a significant discrepancy in how packages sent to Canada are treated by customs, depending on if they are shipped via postal carriers or express services, such UPS or FedEx. The research, which was prepared on behalf of UPS, found that sales tax is collected on only 25 per cent of shipments sent through postal carriers, compared to 100 per cent on those done through express operators. It also found that customs are only collecting import duties on six per cent of packages sent by postal carriers, which pales in comparison to the 98 per cent taken on those that arrive by express operator shipment.

March 2, 2017

UNIVERSAL POSTAL UNION: PRNewswireHudson Institute released Crisis in the Mail: Fixing a Broken International Package System, a report by Dr. Arthur Herman, senior fellow at Hudson Institute. Based on findings by the Hudson Institute Postal Commission, the report outlines how U.S. domestic commerce and national security is disadvantaged by regulations developed by the United Nations' Universal Postal Union. The Hudson Commission has highlighted areas for meaningful reform and specific recommendations that would level e-commerce advantages and strengthen US protection against illegal and malicious foreign packages. Crisis In the Mail includes actionable recommendations for Congress, federal agencies, and the United Nations to address areas of reform.

March 1, 2017

ENGLAND: MarketWatch: Ofcom is looking at changing postal regulation rules to reflect the shifting changes in online shopping, after Royal Mail PLC (RMG.LN) failed to meet its target to deliver 93% of first-class mail within one working day, mainly due to the surge in online shopping deliveries around 'Black Friday.' Royal Mail is exempt from performance targets during December, to reflect the volume of pre-Christmas deliveries. However, retail promotional days, such as 'Black Friday' and 'Cyber Monday' usually fall in November.

ENGLAND: BelfastTelegraphRoyal Mail will not be forced to make sweeping changes to the way it operates after a review by Ofcom found current safeguards are "working well". Ofcom said safeguards already in place, such as a cap on second class stamp prices to protect vulnerable consumers, are generally "working well for people and businesses who use the post". Only last week Royal Mail announced the price of stamps is to increase. A first class stamp will increase by 1p to 65p and second class by 1p to 56p when the changes are introduced on March 27. Ofcom also said there is scope for Royal Mail to go beyond cost-cutting plans already in place and warned, while the company's delivery performance has improved since 2012, some targets are still being missed and could result in significant fines. The 500-year-old postal service was privatised in 2013 under the coalition government.

NIGERIA:WorldStageGroupThe Post Master General of Nigerian Postal Services (NIPOST) Bar Bisi Adegbuyi has promised to reposition the post offices across the country to make them viable for the benefit of the people. According to Adegbuyi: "The Universal Postal Union sees NIPOST as very important agency and they are ready to assist us in any area we may need help such as in the area of capacity building among others. We are partnering with private organizations which are going to leverage on our existing infrastructure to uplift the postal agency, in-spite of the advent of internet which has been a source of worry for us." Adegbuyi promised to clear all outstanding allowances and salary arrears of the workers as management has already started with those on the salary level 1-5 staff of the agency.